FAQ's

Your most common questions answered right here.

Here you will find answers to some of our most common questions. At Cutter & Buck Australia, we pride ourselves on our customer service skills and if your question is still unanswered, please contact us here.

How can I purchase Cutter & Buck apparel?

Retail customers can purchase Cutter & Buck apparel from our online store or an official stockist. We’ll gladly point you to your nearest store, click here to contact us or click on the stockist tab at the top of the page.

If you are seeking an opportunity to become a re-seller or stockist, please contact us today to discuss how.

How do I know what size I am?

We have put together a comprehensive Cutter & Buck size guide to help you find your perfect fit. Follow this link to download a copy of our size guide.

Does Cutter & Buck Australia have any Social Media Pages?

Yes! Cutter & Buck Australia is on social media. You can follow us on Facebook, Twitter, Instagram and LinkedIn.

What is the length of the Annika and Cutter & Buck ladies skorts?

The skorts are a standard 18 inches in length, unless otherwise specified.

Is the sizing the same as other branded polo’s?

Cutter & Buck is traditionally a generous size and fit, please refer to our size charts for more detailed information.

Can we order in product from the US Cutter Buck site?

Yes, we can order in anything that is available on the CB US site, please contact us for a quote and expected delivery times.

How much is shipping?

We charge a standard flat rate fee of $15.00+ per delivery.

All orders are dispatched from our Brisbane, QLD warehouse and are delivered by Australia Post, Startrack, Couriers Please or Toll Ipec Road Transport.

Can i return or exchange my items?

You may return or exchange any unworn, unwashed and unused merchandise that was purchased through cutterbuck.com.au within 30 days of the date of purchase. Embroidered items are excluded.

Merchandise must include all tags and be in its original, saleable condition. Please note we will not provide a refund or exchange an item until the original merchandise has been received at our warehouse.

Please contact us at sales@cutterbuck.com.au to discuss returns.

 

Where can i try on products before ordering?

You can head into one of our stockists that is local to you. Head to our stockist page to find out where to go.

Please note our head office and warehouse is not a retail outlet. We do not allow walk ins. All orders need to placed either online or through your local stockist.